Privacy Policy
Last updated: December 2025
Botanic Soul ("we", "us", "our") operates the online store https://botanicsoulshop.com/ (the "Site"). We are the data controller of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our Site, including for marketing communications. Please read this Policy before using the Site.
Contact: info@botanicsoulshop.com
1. Information We Collect
Personal Information You Provide
When you use the Site, register, place an order, subscribe to newsletters, or fill out a form, we may collect:
Name and surname
Email address
Billing and shipping address
Payment information (processed securely by third-party providers)
Phone number
Marketing preferences and consent
Device Information
We automatically collect information about your device and usage, including:
IP address and location
Browser type, operating system, and device information
Time zone and cookies installed
Pages viewed, referral URLs, and interaction data
2. How We Use Your Data
We process your data to:
Fulfill orders and provide customer service through Printful
Communicate about orders, shipping, and inquiries
Send marketing communications when you consent
Improve and optimize the Site
Detect and prevent fraud or misuse
Comply with legal obligations
Automatically collected data is used for statistical purposes and to identify potential abuse. Personal data is used only as necessary for service delivery.
3. Marketing Communications & Consent
At checkout or via subscription forms, you may opt in to receive marketing emails. Consent allows us to send:
Promotions, newsletters, and product updates
Brand news and exclusive offers
You may withdraw consent at any time by clicking "unsubscribe" in emails or contacting info@botanicsoulshop.com.
4. Legal Basis for Processing (for EU residents)
For European residents, data processing is based on:
Fulfilling contracts (e.g., processing orders)
Legitimate interests (website operation, marketing, fraud prevention)
Compliance with legal obligations
Your data may be transferred outside the EU, including to Canada and the United States.
5. Your Rights (for EU residents)
You have the right to:
Be informed about your data
Access your data
Rectify inaccuracies
Request deletion
Restrict processing
Object to processing
Data portability
Rights related to automated decision-making and profiling
To exercise your rights, contact info@botanicsoulshop.com.
6. Sharing Your Information
We share data only as needed with:
Printful for order fulfillment
Payment processors and hosting providers (including Hostinger)
Marketing and analytics tools
Legal authorities when required
Partners are obligated to protect your data and use it only for authorized purposes.
7. Cookies and Tracking Technologies
We use cookies to enable site functionality, analyze performance, and support marketing. You can manage or disable cookies through your browser, though some Site features may not work properly.
8. Information Security
We implement administrative, technical, and physical safeguards to protect personal data. However, no online transmission is 100% secure.
9. Third-Party Links
The Site may link to other websites. We are not responsible for third-party privacy practices. Please review their privacy policies when you leave our Site.
10. Legal Disclosure
We may disclose information if required by law or to protect rights, safety, prevent fraud, or respond to government requests.
11. Data Retention
We retain data only as necessary to:
Fulfill orders and services
Comply with legal and regulatory obligations
Maintain marketing records until consent is withdrawn
12. Changes to This Privacy Policy
Updates will be posted on this page with the revised "Last updated" date.
13. Contact Information
For questions or to exercise your rights, contact:
Botanic Soul
Email: info@botanicsoulshop.com
Website: https://botanicsoulshop.com/
